|
Happy Thursday Reader, I have a confession to make... I think I might think about hot dog stands more than most people. Shortly before writing this I was recording a lesson for... *have we announced this yet(?)*... a course we're launching soon. And I spent a solid 5 mins figuring out how to make it look like I've worked at a hot dog stand. Recently I've been thinking about two phrases: They could sell snow to an eskimo It's as easy as selling water in a desert Both are possible.. but one is so much easier. Which brings us back to our Hot Dog business, the hot dogs, condiments, pricing, experience, and branding are all incredibly important.. but a starving crowd is the difference between you having to convince people to travel all the way to your stand, and just trying to keep up because you're in the right place at the right time. I like to call this the "context" of your buyers. While your physical location or time might not matter in the same way it does to a hot dog stand, there's still seasonality, crossroads, transitions, dreams, etc that when correctly positioned you can make the difference between your offers being "water in a dessert" vs "snow in winter". Let's chat about the firs 3 (of 7) context questions in the lesson: 1. What are their crossroads?People rarely purchase things when everything is smooth sailing and going great - they purchase when they're delegating work, going in a new direction, fixing a problem, or asking for help. This is their crossroads, they're making a decision about what the best path forward is for them and looking for someone to help them. In someways this is similar to a hot dog stand, they're just choosing a literal intersection, you're choosing a metaphorical one. To be a good fit for your offers:
2. What are they saying no to if they buy from you?Windows vs Mac, Pepsi vs Coke, famous sports team vs other famous sports team, chatGPT vs Claude, Matt Damon vs Jimmy Kimmel... there's tons of examples of rivelrys. And while you probably don't have an arche rival - your clients don't have unlimited money, so they're making an investment decision between you and something else. That could look like:
Those are very different trade off decisions, but once you know what the most common alternatives are you can more directly talk about why you're the right (or wrong) purchase for their specific needs. 3. What are their dreams & priorities?Your offer is one stepping stone on a path to your clients dreams. Do you immediately make sense on the path to their dreams, or do they have to figure out if you're the right fit? If you don't know what the most common dreams of your clients are, most people are more than willing to tell you their dreams if you ask. We routinely set up 15-30 min "market research" calls to get a better understanding of people who represent our dream clients for offers we're developing/refining. And understanding their dreams in context of what we do is by far one of the most helpful takeaways from these calls. 4-7 - inside the courseWe're dropping module 1 of our new course Ready to Launch (which includes this lesson) inside of Creative Maven Society this week, and we'll be dripping out the other 5 modules over the next few weeks. If you're intersted in being added to the waitlist for when we offer it as a standalone course next month, hit reply and you'll be the first to know! See you next week! Lyndon Ps do you ever think about hot dog stands? |
We're the ones you call when you want to talk through the hard stuff of entrepreneurship and increase your income. You'll get a weekly dose of business tips, resources, and "wait, that really happened?" stories from us when you subscribe to our email list.
Hey Reader, Do you know how to put a Jeep wrangler into 4 wheel drive, to go over a "foot tall" rock? Yea we didn't either. ~4.5 years ago we were in Sedona doing a photo shoot for a dietitian who had rented a Jeep for her photo shoot. We were closing in on the end of her photoshoot, and daylight, and the last thing on the shot list was about 100 yards into an offroading trail. Only problem we realized after we got to the trail... there was this foot tall rock ledge all the way across the...
Hey Reader, Do you ever say something in passing that your brain latches onto and keeps turning on? During a coaching call this week I brought up the idea of a "sea of sameness", a phrase I haven't thought about since grad school. A sea of sameness is defined as: a market where competing brands look, sound, and act so much alike that customers cannot tell them apart. As creative service providers sometimes this feels like what our job is, if we're doing basically the same thing as our...
Hey Reader, Hows your KPI graveyard doing? This week I assigned one of our coaching clients OKR homework... which he had no idea what that meant, so I proceded to put together a little workbook & breakdown for him. This sentence has been stuck in my head ever since: Key Performance Indicators (KPIs) are metrics used to measure ongoing performance against specific business objectives, while OKRs are a goal-setting framework that combines ambitious objectives with measurable outcomes. source...